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At Apricus Health it’s important to us that our clients and their families have access to accurate information and are supported through ongoing education. From applying for funding for your child’s early intervention to keeping your elderly parent independent in their home for longer, we are here for you throughout the whole journey.

Printable Compliment, Suggestion or Complaint Form
Printable Compliment, Suggestion or Complaint Form
Policies at Apricus Health
Policies at Apricus Health
Visual Perception - Information Booklet
Visual Perception - Information Booklet
Your Rights and Responsibilities Brochure
Your Rights and Responsibilities Brochure
Printable Authority to act as an Advocate Form
Printable Authority to act as an Advocate Form
Local Independant Advocacy Services Poster
Local Independant Advocacy Services Poster
Kids Activity Sheets
Kids Activity Sheets
Accessing Interpretation Poster
Accessing Interpretation Poster
Kindness Calendar
Kindness Calendar

Online Compliment, Suggestion or Complaint Form

Compliment? Suggestion? Complaint?

We value your feedback. Whether you have a compliment, suggestion, or complaint, your experience helps us improve and celebrate what we’re doing well. Please use this form to share your feedback with Apricus Health. This form can be completed anonymously. However, if you would like a response or follow-up, please include at least one way for us to contact you.

Your Feedback

Tick all that apply. If you're not sure, just choose what feels closest.
If relevant to your feedback
You can include names of team members, a department, or leave this blank if your feedback is general.
Tell us what went well, what could be better, or anything you'd like us to know about your experience.
Your Contact Details

Your feedback can be anonymous, but we do need at least one way for us to contact you if you would like a response.

Help Shape Apricus Health

We welcome opportunities for clients, families, carers and support people to help us improve our services, policies and processes. From time to time, we may invite interested people to provide further feedback or share their views about proposed improvements.

This is optional and will not affect the services you receive. If you select “Yes”, please provide your name and at least one contact method above so we can contact you.
Privacy, Complaints & Response Timeframes

You have the right to provide feedback or make a complaint. We will respond fairly, respectfully and without retaliation. Your feedback is confidential and will only be shared with people who need to see it to help respond to your concern. We will not share your personal information outside Apricus Health without your permission, unless we are required to by law (for example, for safety or mandatory reporting). If you’ve made a complaint and requested a response, here’s what to expect: - We will acknowledge your complaint within 2 business days - We will contact you within 7 business days - We aim to resolve most complaints within 30 days If we need more time, we’ll let you know. You can read more about how we manage your personal information in our Privacy Policy. For more information about our feedback and complaints process, including other ways to provide feedback, please read our Feedback & Complaints Policy. If you need help understanding either policy, please contact our team.

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